Responsible Gambling

IN GENERAL

Always consider playing at an online casino as a kind of entertainment. Nonetheless, a tiny portion of people could find it difficult to keep their gambling behaviours under control. It is crucial to understand that gambling should never be viewed as a means of making money or as a solution to financial problems. We advise gamers to keep an eye on how much time and money they spend gambling. We strongly advise putting policies in place such as setting Personal Limits, utilising the Self-Exclusion tool, and getting assistance from respectable independent organisations if gaming becomes too costly or starts to interfere with your day-to-day functioning.

We offer a Personal Limits option to encourage responsible gaming. This enables you to impose restrictions on your general account activity, wagers, losses, deposits, and expenditures in a particular game. By getting in touch with our support staff through live chat or email, you can activate these constraints.

Limits are subject to change at any time. To avoid making snap decisions, lowering a restriction takes effect instantly, while raising one will only be done after email confirmation and after the prior limit of the same kind has passed. Please contact our support staff by email if you need more information or help with Personal Limits.

  • Deposit restriction: The amount you can deposit in a given day, week, or month is limited by this restriction.
  • Loss restriction: how much you can lose in a day, week, or month is limited by this restriction. Please be aware that losses are determined using the original investment rather than any profits. Because the limit is determined on the first amount you deposit, for instance, if you deposit 50 €, set a 10 € Loss Limit, and subsequently win 1,000 €, you may still lose more than 10 € of the 1,000 € balance.
  • Bet Limit: This cap sets a daily, weekly, or monthly maximum for how much you can bet.
  • Cooling-Off Limit: This can be set for a predetermined amount of time. You can withdraw whatever is left during this time, but you won't be able to deposit money into the casino or take advantage of any promotional deals. The Cooling-Off Period is implemented right away, and when it ends, your account will be automatically recovered.
  • Self-Exclusion: For a predetermined amount of time, you can establish a self-exclusion limit. Your Player Account will be disabled during this period, and you won't be able to take advantage of any promotions. During the exclusion time, you won't be able to deposit or withdraw money. When the time frame is up, your account will be immediately reactivated.
  • Session restriction: You have the option to set a time restriction for how long you gamble. This restriction is effective right away, and you will be automatically logged out once the limit is met. The time limit can be adjusted between six and one million minutes.

You can email our support staff to request self-exclusion from the website for a certain or indefinite amount of time if you would like to do so. We will block your account access and make sure you don't receive any promotional materials when we receive your request. You won't be able to access your account or make withdrawals while you're self-excluded. Please get in touch with our support staff, and we'll help you with the process if you need to withdraw any remaining funds. The Casino requires verification procedures in order to process money, and self-exclusion does not relieve you from them. Any money left over will be distributed in line with the casino's restrictions.

You can get in touch with the following organisations for advice and assistance:

Only those who are eighteen years of age or older are permitted to play at the casino, and every precaution is taken to keep minors from signing up or using the website. If a player is discovered to be underage, access to the website will be immediately blocked, and the casino retains the right to require identification.

Yet, we acknowledge that because of the nature of the Internet, people who are not of legal age may be able to access online gambling services. In order to combat this, we highly advise parents to put safeguards in place to keep their kids off of these websites. The software applications listed below can help you accomplish this: